Shipping Policy

Effective Date: June 26, 2025

At Powerluis, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines how and when your order will be shipped.

1. Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• Orders placed after 12 PM (EST) may be processed the next business day.

• During high-volume periods (e.g., holidays or promotions), processing may take slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout and depend on your location and selected delivery method.

Please note that delivery estimates may vary due to customs, weather, or courier delays.

3. Shipment Tracking

Once your order ships, you will receive a confirmation email with a tracking number and link to track your package in real-time.

4. Shipping Restrictions

• We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted countries due to carrier limitations.

• Customs duties and taxes for international shipments are the responsibility of the customer, unless stated otherwise.

5. Lost or Damaged Packages

• If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date.

• We will work with the carrier to investigate and offer a solution (replacement or refund) based on the case.

6. Address Accuracy

Please ensure your shipping address is correct at the time of order.
Powerluis is not responsible for delays or losses caused by incorrect or incomplete addresses.

7. Contact Us

If you have any questions about your shipment or need assistance:

📧 Email: info@powerluis.com
📞 Phone: 079 3515 8242
📍 Address: 44 Worthy Lane, Mayland, United States