Terms and Conditions for Powerluis

Effective Date: January 6, 2025

Welcome to Powerluis! By accessing and using our website, www.powerluis.com, and making purchases from our store, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services or making any transactions. These terms apply to all users of our site, including visitors, customers, and anyone who interacts with our online store.

1. General Terms

  • Agreement: By using this website, you acknowledge and agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you should refrain from using our site.
  • Right to Change: We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Please review these terms periodically for any updates.
  • Eligibility: You must be at least 18 years of age to make purchases on our website. By making a purchase, you confirm that you are of legal age and have the authority to enter into a contract.

2. Account Registration

  • Account Creation: To make a purchase or track your order history, you may need to create an account with Powerluis. You agree to provide accurate and complete information when creating an account.
  • Responsibility for Account: You are responsible for maintaining the confidentiality of your account and login information. You are also responsible for all activities that occur under your account. If you believe your account has been compromised, please notify us immediately.

3. Product Information

  • Accuracy of Product Descriptions: We make every effort to provide accurate product descriptions, images, and pricing. However, we do not guarantee that product details, images, prices, or availability are error-free. We reserve the right to correct any errors on our website.
  • Pricing: Prices for our products are listed in USD and are subject to change without notice. Shipping costs and applicable taxes are calculated during checkout.
  • Availability: All products are subject to availability. If an item is out of stock, we will notify you and offer alternatives or a full refund.

4. Orders and Payments

  • Order Confirmation: After placing an order on our website, you will receive an email confirmation of your order. This is not an acceptance of your order. Your order will be accepted once we process and ship it.
  • Payment Methods: We accept payment through major credit cards, debit cards, PayPal, and other online payment methods available at checkout. You agree to provide accurate payment information when placing an order.
  • Order Cancellations: You may cancel your order within 24 hours of placing it. After this period, orders cannot be canceled unless they have not yet been processed or shipped.

5. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options based on the destination and order size. Shipping costs are calculated at checkout.
  • Delivery Time: Delivery times vary depending on the shipping method and your location. Standard shipping typically takes 5-7 business days, while expedited shipping may offer faster delivery.
  • Shipping Restrictions: We currently only offer shipping within the United States. We do not ship internationally at this time.
  • Risk of Loss: Once an order has been shipped, the risk of loss or damage to the goods is transferred to the customer. We recommend you inspect your order upon delivery and report any issues immediately.

6. Returns and Refunds

  • Return Policy: We offer a 30-day return policy for most items, excluding custom or personalized products. Returned items must be unused and in the original packaging.
  • Refunds: If your return is accepted, we will process a refund to the original payment method. Refunds will be issued within 7-10 business days of receiving the returned item.
  • Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately to arrange a replacement or refund.

7. User Conduct

  • Prohibited Activities: You agree not to engage in any activities that may damage, disable, or overburden our website or interfere with the use of our services by other customers. This includes, but is not limited to, hacking, data mining, or distributing viruses.
  • Content Ownership: All content on our website, including text, images, logos, and graphics, is owned by Powerluis and protected by intellectual property laws. You may not use any content without our prior written consent.

8. Privacy and Security

  • Privacy Policy: We are committed to protecting your privacy. For information on how we collect and use your data, please refer to our Privacy Policy.
  • Security: We use industry-standard encryption to protect your personal information. However, we cannot guarantee that our website or transmission of your data is 100% secure. You are responsible for ensuring that your computer or device is protected against malware, viruses, and other potential threats.

9. Limitation of Liability

  • No Liability for Indirect Damages: Powerluis is not responsible for any indirect, incidental, or consequential damages that may arise from the use of our products or services.
  • Maximum Liability: In the event of any claim, our liability will be limited to the total amount you paid for the product(s) involved in the claim.

10. Governing Law

  • Applicable Law: These Terms and Conditions are governed by and construed in accordance with the laws of the state of Pennsylvania, United States. Any disputes arising from these terms will be resolved in the courts located in Pennsylvania.

11. Dispute Resolution

  • Arbitration: If a dispute arises, we encourage you to contact us to resolve the issue amicably. If a resolution cannot be reached, the dispute will be resolved through binding arbitration, rather than through the court system.
  • Class Action Waiver: You agree that any disputes will be resolved individually and not as part of any class or representative action.

12. Intellectual Property Rights

  • Ownership of Content: All content on our website, including text, logos, images, graphics, and design, is owned by Powerluis or licensed to us. You may not use, copy, modify, or distribute any content without our permission.

13. Third-Party Links

  • Our website may contain links to third-party websites that are not owned or controlled by Powerluis. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

14. Contact Us

If you have any questions or concerns about our Terms and Conditions, please feel free to contact us:

  • Street: 909 Adelaide St, Pittsburgh, Pennsylvania(PA), 15219
  • Phone number: (412) 605-0286
  • Email: info@powerluis.com
  • Website: https://powerluis.com/

By using this website and making a purchase from Powerluis, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Powerluis for your holiday shopping needs!