Sales Policy

Effective Date: June 26, 2025

At Powerluis, we are committed to offering a smooth, secure, and transparent shopping experience. This Sales Policy outlines our guidelines regarding pricing, order processing, discounts, and responsibilities between Powerluis and our customers.

1. Product Availability

All products listed on our website are subject to availability. We strive to keep inventory updated, but in rare cases, certain items may become unavailable after your order is placed. In such instances:

  • We will notify you immediately

  • You may choose a refund or select an alternative item

2. Pricing Policy

  • All prices are listed in USD and include applicable taxes (where required).

  • Prices may change without prior notice; however, the price confirmed at checkout will not change for that order.

  • Promotional pricing is valid only during advertised periods and cannot be applied retroactively.

3. Order Acceptance & Confirmation

  • When you place an order on https://powerluis.com, you will receive an order confirmation email.

  • Order acceptance occurs once payment is received and shipment is confirmed.

  • We reserve the right to cancel any order due to payment issues, inventory errors, or suspected fraudulent activity.

4. Payment Methods

We accept secure payments via:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay / Google Pay (where available)

All payments are processed through encrypted channels to ensure customer safety.

5. Promotions and Discount Codes

  • Promotional codes must be applied at checkout and cannot be added afterward.

  • Only one discount code may be used per order.

  • Discount codes cannot be combined with other ongoing offers unless stated otherwise.

6. Order Changes & Cancellations

  • Orders can be modified or canceled within 1 hour of placing them by contacting our support team.

  • After that window, orders are processed and cannot be changed or stopped.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping and contact information

  • Reviewing product descriptions, sizing charts, and return policies before purchase

  • Contacting us promptly if any issue arises with the order

8. Contact Information

For all sales-related inquiries, contact us at:

📧 info@powerluis.com
📞 079 3515 8242
📍 44 Worthy Lane, Mayland, United States