Privacy Policy for Powerluis

Effective Date: January 6, 2025

At Powerluis, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.powerluis.com, or make a purchase from our store. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience and to improve our website and services. The types of information we may collect include:

  • Personal Information: This includes your name, email address, phone number, billing address, shipping address, payment information, and any other information you provide during the ordering or registration process.
  • Non-Personal Information: This includes data such as your browser type, IP address, device information, pages visited on our website, and your browsing behavior. This information is collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • Order Processing: To process and fulfill your orders, including billing, shipping, and customer service communications.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your orders.
  • Personalization: To offer a personalized shopping experience by recommending products based on your browsing history and preferences.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or special offers. You can opt out of these communications at any time by clicking the unsubscribe link in the emails.
  • Improvement of Services: To analyze how customers use our website and services to enhance the user experience and optimize our offerings.

3. How We Protect Your Information

We take your privacy and the security of your personal information seriously. We implement a variety of security measures, including:

  • Encryption: We use SSL encryption to protect sensitive data, such as payment information, during transmission.
  • Secure Payment Methods: We partner with trusted payment processors to handle your payment securely. We do not store your credit card information on our servers.
  • Access Controls: We restrict access to your personal data to authorized personnel who need it to process your orders or provide customer support.

4. Sharing Your Information

We respect your privacy and will not share, sell, or rent your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., shipping companies, payment processors) to help fulfill orders and provide services related to our business operations.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, safety, and property.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device when you visit a website. You can choose to disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we have on file about you.
  • Correction: You can update or correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
  • Opting Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the unsubscribe link included in our emails.

To exercise any of these rights, please contact us at info@powerluis.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Powerluis does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@powerluis.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Street: 909 Adelaide St, Pittsburgh, Pennsylvania (PA), 15219
  • Phone number: (412) 605-0286
  • Email: info@powerluis.com
  • Website: https://powerluis.com/

Thank you for choosing Powerluis! We are committed to protecting your privacy and providing you with a secure, enjoyable shopping experience.